WhatsApp automation that turns conversations into structured business intelligence
Connect your WhatsApp Business API to 120+ tools. Automate replies, sync with your CRM, and analyze every conversation without writing code.
Two billion people use WhatsApp. Your customers are already there. The problem is nothing connects to the rest of your stack.
Conversations vanish after they end
Customer questions, order inquiries, and support requests live inside WhatsApp with no link to your CRM, helpdesk, or analytics. Every message is a dead end.
Every reply is typed by hand
Order confirmations, appointment reminders, shipping updates, follow-ups. Your team copies and pastes the same messages hundreds of times a week.
No reporting on what customers ask
You have no idea which products get the most questions, which support topics repeat, or where conversations drop off. WhatsApp is a black box.
How WhatsApp automation actually works.
Skopx connects to the WhatsApp Business API and pipes every conversation into your existing tools. Set up in minutes, not months.
Connect WhatsApp Business API
Link your WhatsApp Business account to Skopx with a single OAuth flow. Skopx ingests your message history, contact lists, and template library. No developer setup, no webhooks to configure manually. Works alongside your existing WhatsApp Business setup.
Setup Time
2 min
Automate messages and workflows
Build automated reply sequences triggered by keywords, time delays, or CRM events. Send order confirmations from Shopify, appointment reminders from Google Calendar, shipping updates from your logistics platform, and follow-ups from HubSpot. All without leaving Skopx.
Triggers
120+
Analyze conversations with AI
Ask questions about your WhatsApp data in plain English. 'What are the top 10 customer complaints this week?' or 'Which product gets the most pre-sale questions?' Skopx reads your conversation history, extracts patterns, and surfaces insights your team would never find manually.
Analysis
Real-time
Every WhatsApp message is a data point. Start treating it like one.
When your messaging channel feeds into your CRM, helpdesk, and analytics, customer communication becomes a competitive advantage.
Get StartedManual messaging required a team. Skopx requires a connection.
Everything from automated replies to conversation analytics, available through a single WhatsApp Business API integration.
CRM Sync
Every WhatsApp conversation automatically creates or updates contacts in Salesforce, HubSpot, or your CRM. No manual data entry.
Workflow Triggers
Incoming messages trigger actions across your stack: create support tickets, update orders, send notifications, or escalate to a human agent.
Conversation Analytics
Response times, resolution rates, sentiment trends, and topic clustering. Ask any question about your WhatsApp data in plain English.
Enterprise Security
End-to-end encryption preserved. SOC 2 compliant. Data encrypted at rest and in transit. Your WhatsApp credentials never leave your account.
Questions,
answered.
WhatsApp automation is the use of software to send, receive, and manage WhatsApp messages without manual effort. Through the WhatsApp Business API, you can automate order confirmations, appointment reminders, customer support responses, and follow-up sequences while syncing every conversation with your CRM and analytics tools.
Yes. Skopx connects through the official WhatsApp Business API, which is required for automation at scale. If you already have a WhatsApp Business API provider (like Twilio, MessageBird, or 360dialog), Skopx integrates directly. If you do not have one yet, we can guide you through setup.
Chatbots handle replies. Skopx handles your entire WhatsApp data pipeline. Beyond automated messages, Skopx syncs conversations to your CRM, analyzes message data with AI, triggers workflows across 120+ tools, and lets you query your WhatsApp history in plain English. It is a data intelligence layer, not just a reply bot.
Yes. Skopx connects WhatsApp to Salesforce, HubSpot, Pipedrive, and other CRMs out of the box. New conversations create or update contacts automatically. Sales teams see full WhatsApp history alongside email and call records without switching tools.
Absolutely. Skopx is SOC 2 compliant. WhatsApp end-to-end encryption is preserved for message transport. Your data is encrypted at rest with AES-256. Row-level security ensures team members only access their own conversations. API credentials are encrypted and never exposed.
$16 per seat per month for the Skopx platform. You bring your own WhatsApp Business API provider and Anthropic API key, so messaging and AI costs are transparent. Most teams spend $5 to $15 per month on AI usage on top of their existing WhatsApp API fees.