Back to home

Privacy Policy

Last updated: December 25, 2024

Introduction

At Skopx, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully.

Information We Collect

Personal Information

When you register for an account, we collect:

  • Name
  • Email address
  • Company/Organization name
  • GitHub username (if connected)
  • Payment information (processed securely through Stripe)

Repository Data

When you connect GitHub repositories, we access:

  • Repository metadata (name, description, languages)
  • Commit history
  • Issues and pull requests
  • Code structure (for analysis purposes)
  • Contributors information

Usage Data

We automatically collect:

  • Questions asked to the AI
  • Conversation history
  • Feature usage patterns
  • Session duration
  • Browser type and version
  • Operating system
  • IP address (for security purposes)

How We Use Your Information

We use the collected information to:

  • Provide and maintain our Service
  • Process your queries and provide AI-powered insights
  • Improve conversation context and accuracy
  • Send important service updates and notifications
  • Process payments and manage subscriptions
  • Monitor and analyze usage patterns to improve the Service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Data Storage and Security

We implement industry-standard security measures:

  • Data encryption in transit (TLS/SSL)
  • Encrypted storage for sensitive information
  • Regular security audits
  • Access controls and authentication
  • Secure cloud infrastructure (Supabase)

Your conversation data is stored in our secure database and is not shared with third parties except as necessary to provide the Service (e.g., sending queries to AI models).

Third-Party Services

We use the following third-party services:

  • Anthropic (Claude AI): For processing natural language queries
  • GitHub API: For accessing repository data
  • Stripe: For payment processing
  • Supabase: For database and authentication
  • Vercel/Railway: For hosting (depending on deployment)

Each service has its own privacy policy and data handling practices.

Data Retention

We retain your data as follows:

  • Account information: Until account deletion
  • Conversation history: 90 days (customizable in settings)
  • Usage analytics: 1 year
  • Payment records: As required by law (typically 7 years)

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Revoke GitHub access at any time

To exercise these rights, contact us at [email protected].

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain session state
  • Remember user preferences
  • Analyze usage patterns (if analytics enabled)

You can control cookies through your browser settings.

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

GDPR Compliance

For users in the European Economic Area (EEA), we comply with GDPR requirements:

  • Lawful basis for processing (consent or legitimate interest)
  • Data portability rights
  • Right to erasure ("right to be forgotten")
  • Data protection by design and default

CCPA Compliance

For California residents, under the California Consumer Privacy Act (CCPA), you have additional rights including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice via email.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at: